Last update date: 10/22/2019

REDLETTER SPAIN, S.L. with address at: Príncipe de Vergara, 36 3 DCHA 28001 Madrid, Spain, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter, the "Law"), its Regulations and the Privacy Notice Guidelines , makes this Privacy Notice (hereinafter the "Notice") available to you, which establishes the terms and conditions under which REDLETTER SPAIN, SL will carry out the treatment to which the personal data will be sent (hereinafter, the "Treatment") through the site https: // and micro sites related to it (hereinafter, the "Site")

1. Personal data and consent for its treatment

REDLETTER SPAIN, S.L. through the Site or, when we obtain it through other sources permitted by Law, we will collect the following personal data: (i) Name, (ii) Contact information such as address, telephone and email, (iii) Federal Registry of taxpayers, (iv) credit and/or debit card number, expiration date thereof, security code, name and correspondence address thereof, and (v) other financial and property data, for which consent is granted express for its treatment (hereinafter the "Personal Information").

By virtue of the foregoing, you are informed that in accordance with articles 8 of the Law, the processing of financial or property data requires the express consent of its owner, except for the exceptions mentioned in articles 10 and 37 of the Law. Law. In compliance with articles 15, 16, 17 and 19 of the Regulation, the express and written consent of the owner is obtained in this notice, since the processing of personal and financial data may include purposes other than those that are necessary and give rise to the legal relationship between the person in charge and the owner..

Likewise, it is disclosed that we will never request personal data that the Law considers confidential, so if REDLETTER SPAIN, S.L. requires confidential data, they will be requested with all the formalities established by law.

2. Purpose of treatment

REDLETTER SPAIN, S.L. collects such Personal Data by virtue of the legal relationship that exists between it and the user of the Site for the primary purpose of: (i) Providing the products and/or services you request; (ii) Improve communication with Site users interested in purchasing products and/or hiring the services offered by REDLETTER SPAIN, SL, (iii) Provide customer service, clarify doubts or complaints that exist about our products and/ or services, (iv) Identify and comply with the established commercial relationship, (v) Integrate the database of our clients, (vi) Make payments with a credit or debit card, (vii) Make the corresponding billing, (viii) Follow your purchase, (ix) Evaluate the quality of the service we provide and (x) Send commercial communications.s.

In addition, REDLETTER SPAIN, S.L. collects Personal Data for certain secondary purposes that, although not necessary for the purchase of the products and / or services offered, allow and facilitate the opportunity to provide a better service, such as: (i) Marketing ("retargeting" of email) , (ii) Advertising (newsletters and commercial communications), (iii) Commercial prospecting, (iv) Statistics for the analysis of traffic and use of the Site, (v) Development of profiles to determine tastes and preferences, and ( vi) Sending promotional information according to your interests.s.

If you request it in writing on our contact page [redirect] and in accordance with the necessary mechanisms for cancellation indicated in this Notice, you can express your refusal so that your Personal Data is used for secondary purposes that did not give rise to the legal relationship with REDLETTER SPAIN, SL

3. Transfer of personal data.

Through this Notice, you accept that REDLETTER SPAIN, S.L. transfer your Personal Data to the companies of its Group, as well as to companies related to the following sectors:

Marketing or belonging to ADIGITAL.
Telecommunications and Technology.
Entertainment (such as: publishing, tourism, sports, collecting, photography, hobbies, toys, transportation, gardening, hobbies, lotteries, and communication).
Mass consumption (such as: electronics, computers, textiles, image and sound, accessories, home, bazaar, personal care, cosmetics, perfumery, parapharmacy, advertising pharmaceutical specialties, furniture, real estate, food and beverages, health and beauty, supplies of office

The foregoing, in order to send you, by any means, commercial communications about the products or services offered by these companies and that may be of interest to you, as long as it is related to the aforementioned sectors.

In the event that there is opposition on your part regarding the transfer (permitted by law) of your Personal Data to third parties, you can exercise your right of opposition and you can even request that they be removed from the REDLETTER SPAIN, SL database. .

4. Revocation or limitation of your consent.

The authorization for the processing of personal data provided through the site can be revoked at any time in accordance with the following:

4.1 ARCO rights. You can exercise your right of access, rectification, cancellation or opposition in accordance with the provisions of the Law, by means of a written request on our contact page indicating: (i) name and email or other means to communicate the response to your request, (ii) the documents that prove your identity or, when applicable, your legal representation, (iii) the clear and precise description of the Personal Data with respect to which you seek to exercise any of the aforementioned rights , (iv) any other element or document that facilitates the location of the Personal Data, and (v) the modifications to be made. You must also provide documentation to support your request.


4.2 Revocation of consent. Consent for the Processing of your Personal Data can be revoked at any time by means of a written request on our contact page, indicating: (i) name and email or other means to communicate the response to your request, (ii) the documents that prove your identity or, where appropriate, your legal representation, (iii) the express declaration to revoke your consent for the Processing of your Personal Data, (iv) any other element or document that facilitates the location of the Personal Data, and (v) the modifications to be made. You must also provide documentation to support your request.


4.3 Limitation of the use and disclosure of personal data. At any time you can limit the use or disclosure of your Personal Data for: (i) your registration in the Public Consumer Registry provided for in the Federal Consumer Protection Law, (ii) your registration in an automated file owned by REDLETTER SPAIN , SL or (iii) receive communications or promotions from REDLETTER SPAIN, S.L. The foregoing by written request on our contact page, indicating: (i) name and email or other means to communicate the response to your request, (ii) documents that prove your identity or, when corresponds, its legal representation, (iii) the express statement to limit the use and / or disclosure of your Personal Data, (iv) any other element or document that facilitates the location of the Personal Data, and (v) the modifications that are they will perform You must also provide documentation to support your request.

4.4 REDLETTER SPAIN, S.L. will notify you by email, within a maximum period of 15 (fifteen) business days (counted from the date on which it received the corresponding request duly integrated) the determination made, so that if appropriate, it becomes effective within 15 (fifteen) business days after the date on which the response is communicated, the foregoing in accordance with the provisions of the Law, the aforementioned deadlines can only be extended once for an equal period, provided that the circumstances of the case justify it . In the event that the information provided in your request is erroneous or insufficient, or the corresponding accreditation documents are not accompanied, we may request, within 15 (fifteen) business days after receipt of the request, that you provide the elements or documents necessary to process it. You will have 10 (ten) business days to comply with the requirement, counted from the day after receipt.
If there is no response within that period, the corresponding request will be considered not submitted.
4.5 REDLETTER SPAIN, S.L. may deny access to the Personal Data or make a rectification or cancellation or grant opposition to the processing of the same when: (i) the applicant is not the Holder of the Personal Data or the legal representative is not duly accredited for it; (ii) you cannot find the Applicant's Personal Data in your database; (iii) the rights of a third party are injured; (iv) there is a legal impediment or, when applicable, there is a resolution of a competent authority that restricts access or prevents its rectification, cancellation or opposition; and (v) the rectification, cancellation or opposition has already been made.

5. Use of cookies.

REDLETTER SPAIN, S.L. informs you that it uses tracking technology ("Cookies"), including the possibility of sending advertisements according to your interests, in order to collect certain personal data automatically and simultaneously at the time you use the Site.
"Cookies" store personal information such as names or email addresses. Most browsers allow users to decline "cookies" (usually in the tools menu). It is worth mentioning that, in specific circumstances, access may be denied in certain parts of our site to those visitors and users whose browsers do not allow the use of "cookies".
Through this Notice, when you click on any link or continue to browse the Site in any way, you accept and consent to the use of such tracking technologies. For more information about the tracking technologies used by the Site.

6. Personal data security measures.

REDLETTER SPAIN, S.L. has implemented the necessary and sufficient measures to guarantee that this Notice is respected at all times, establishing the security, administrative, technical and physical measures that facilitate the protection of your Personal Data, as well as avoiding any damage, loss, alteration, destruction or unauthorized use of them. Likewise, both REDLETTER SPAIN, S.L. as its staff, who have access to your personal data in the exercise of their functions or are involved in any phase of the treatment, undertake to maintain the confidentiality of your personal information.


REDLETTER SPAIN, S.L. will immediately notify any breach of security that occurred during the Treatment.

7. Changes to notice

By providing us with your personal data, you agree to this transfer if it occurs. The data collected by REDLETTER SPAIN, S.L. they are stored and can be transferred outside of Mexico to one of our collaborating entities.

8. Modifications to the Notice

We reserve the right to make changes or updates to this Notice at any time, for the attention of new laws, internal policies or new requirements for the provision of services and / or products offered by REDLETTER SPAIN, SL, which will be informed if necessary. by different means, such as email or by posting on this site.


You declare that you have read and accept the terms and conditions of the Notice, knowing the purpose of the collection and processing of your personal data, as well as the procedure for exercising your ARCO Rights.


By providing information online, by phone, or in person, you agree to this Notice.